Independent Advice
We are not tied to manufacturers or third parties, so guidance is based on your hearing health rather than a sales target.
Comprehensive hearing exams using the latest audiological equipment in a calm, relaxed environment.
We offer comprehensive hearing exams using the latest audiological equipment. Your hearing is as unique as you are, so every assessment is handled with time, empathy and proper clinical detail.
As an independent, expert hearing and vision services provider, we provide expert, impartial advice with no ties to manufacturers or third parties.
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We are not tied to manufacturers or third parties, so guidance is based on your hearing health rather than a sales target.
Assessments are conducted by our Director, Mr Livingston Sengolraj, a Hearing Aid Audiologist with 10 years of experience.
Our evaluation includes speech testing in quiet and noisy environments, middle ear testing and tailored goals unique to your lifestyle.
If two or more of these feel familiar, a hearing assessment can give you a clear answer and remove the guesswork.
People seem to mumble, you ask family to repeat themselves, or group conversations take more effort than they used to.
Restaurants, meetings, family gatherings or busy shops make speech difficult to follow, even when you can hear sound.
You miss phone calls, doorbells, timers, alarms or quiet speech from another room.
Your television or radio is louder than others prefer, or someone close to you has gently suggested getting your hearing checked.
A clear side-by-side view of what is included in each appointment, so you can choose the right level of assessment before you book.
| Tests | Basic | Advanced |
|---|---|---|
| Hearing history questionnaire | ✓ | ✓ |
| Hearing & Health History | ✓ | ✓ |
| Video otoscopy | ✓ | ✓ |
| Pure Tone Audiometry | ✓ | ✓ |
| Immittance (Middle Ear Testing) | – | ✓ |
| Speech in Quiet & Speech in Noise Testing | – | ✓ |
| Noise Tolerance (Acceptable Noise Level: ANL) Test | – | ✓ |
| Loudness Discomfort Levels (LDLs) | – | ✓ |
| Threshold Equalizing Noise (TEN) Test* if applicable | – | ✓ |
| Test Results Discussion & Recommendation | ✓ | ✓ |
Ideal as a first step if you are noticing changes, have ear-related concerns, or want to understand whether a fuller assessment is needed.
A more detailed diagnostic assessment for a complete picture of your auditory health, speech understanding, and next steps.
£35 · 30 minutes
Ideal if you're unhappy with hearing aids purchased elsewhere, would like to explore hearing aid options after a hearing test with another provider, or feel you may benefit from hearing aids.
We start with your symptoms, lifestyle, medical history, noise exposure, tinnitus, balance issues, previous ear problems and what you most want to improve. This makes the test personal rather than generic.
We inspect the ear canals and eardrums using otoscopy or video otoscopy. If ear wax, infection or another visible issue is present, we explain what we can see and whether testing should continue that day.
Tympanometry checks how the eardrum and middle ear are working. This helps identify issues such as fluid, pressure problems or eardrum movement concerns.
You listen for a range of tones through headphones. This maps the quietest sounds you can hear across speech frequencies and shows the type and level of hearing loss, if present.
Because real life is not just beeps, we assess speech understanding in quiet and, where appropriate, in background noise. This helps explain why hearing can feel harder in social situations.
We explain your results clearly, show what they mean, answer your questions and agree the next step. That might be reassurance, monitoring, referral, hearing protection, hearing aids or a trial.
You do not need to study before your appointment. It helps to think about where hearing feels hardest: television, phone calls, meetings, restaurants, family gatherings, work, church, music or traffic.
If you already wear hearing aids, bring them with you, along with any app details, charger, batteries or paperwork. If you have had previous hearing tests, bring those results too.
If your ears feel blocked with wax, book ear wax removal first or tell us when booking. Wax can affect results, and we will advise the best order.
If your results indicate normal hearing, there is no need for immediate action. We recommend periodic hearing checks to monitor your hearing over time.
If the test identifies an underlying medical condition affecting your hearing, such as infection or excessive earwax, we refer you to an appropriate medical specialist.
If hearing loss does not currently require intervention, we provide advice on protecting your hearing and suggest regular retests every 12 to 18 months.
If your results show hearing loss that would benefit from support, we discuss options including hearing aids and tailor recommendations to your needs and lifestyle.
Regardless of your results, we are here to support you every step of the way, whether that means ongoing monitoring, medical referrals, fitting or fine-tuning hearing aids.
If hearing aids would help, we show you which parts of the test point to that recommendation and how it connects to the situations you told us are difficult.
Where suitable, we can demonstrate hearing technology so you experience the difference before making a decision.
We are not tied to one manufacturer, so recommendations can be matched to your hearing loss, dexterity, phone use, lifestyle and budget.
There is no hard sell. You can take the information away, ask questions, involve family and come back when you are ready.
Livingston has been extremely helpful and professional, recommending the perfect aids for my requirements and assisting with follow-up maintenance and tuning.Paul, Thatcham
His knowledge, skill, empathy and customer care is a far cry from my previous audiologist. The free trial and no-pressure purchase was a breath of fresh air.Natalie, Reading
He was very professional, thorough in the testing and very good at explaining what he was doing. I am delighted with the hearing aids.Mary, Hungerford